BillionDollarFX provides secure and transparent methods for deposits, withdrawals, and refunds. This policy outlines the rules and procedures you must follow to ensure safe financial transactions.
You must use a bank account that is registered in your name and is the same name as your BillionDollarFX trading account in order to make deposits via bank transfer. You might have to provide a wire transfer receipt or SWIFT confirmation proving the monies' origin upon request. If this isn't provided, the deposit might be refunded.
The same bank account that is used for deposits or another account in the client's name must be used for withdrawals. Processing periods, which normally range from two to seven business days, depend on the bank's location, currency, and internal policies.
Subject to the rules set forth by the card issuer and any further verification requirements, deposits made with credit and debit cards are processed quickly.
The same card that was used to make the deposit will be credited with the withdrawal. Withdrawals to another card cannot be processed by BillionDollarFX. It's possible that you'll be requested to submit scanned copies of your card that only display the first and last four numbers while hiding the CVV code. Additional proof of ownership may be needed for cards lacking a cardholder name.
Please be aware that some card programs might not permit withdrawals in excess of the amount deposited. Withdrawals in these situations ought to be made through bank transfer.
When using electronic payment methods for deposits, the supplier stipulations in detail, including any fees and usage limitations, are the standard that must be followed. In general, to provide security and reliability in transactions, withdrawals should be carried out through the same electronic channel as the initial deposit.
It is highly recommended that clients research and understand the transfer restrictions, processing times, fees, and other relevant policies for their chosen payment method before they commence any transactions. Gaining knowledge of such details makes electronic payments a viable and reliable way of managing one’s finances, as it prevents the occurrence of delays or unexpected fees.
Customers who have not engaged in trading, investing, or conversion transactions and are unhappy with the services they received can ask for a refund. A 100% refund is provided by BillionDollarFX within one business day of the initial deposit. We assess requests in five business days. Deposits are no longer refundable after one day and will be handled like regular withdrawals.
The original payment source must be credited with the refund. Funds obtained from trading activities are not eligible for chargebacks or refunds. Transactions that break AML guidelines or other laws may be canceled or frozen by BillionDollarFX.
BillionDollarFX's Complaint Handling Policy, which is accessible on our website, will be followed in the resolution of any issues pertaining to deposit or withdrawal terms. Written complaints should be sent to info@billiondollarfx.com.
This policy may occasionally be revised to comply with legal mandates and anti-money laundering guidelines. The Terms and Conditions, as modified at our discretion, govern the usage of BillionDollarFX's services.